The following Terms of Use constitute wServe's Billing Policy and apply to ALL wServe customers:
All charges are shown in US Dollars. Payments are to be made in US dollars. wServe accepts the following types of payment:
* Credit Card (VISA, MasterCard, American Express, Discover)All payments are due on the Account Statement Date. The Account Statement Date is the monthly anniversary of the date the account was activated. If you provide wServe your credit card or bank account information, you authorize wServe to automatically charge your credit, debit card or bank account for charges that apply to your account. Recurring charges will be posted to your credit card until such time that you cancel your account in accordance with wServe's Billing Policy in the TOU. You are responsible for directly updating, or notifying wServe, of any changes to your credit card (including, but not limited to card number, expiration date, billing address, or card status), debit card or bank account.
Customers not paying by credit card, debit card or direct debit from bank account agree to make payment of their balance due within ten (10) days of the Account Statement Date.
Accounts that are thirty (30) days past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney's fees, court costs, and collection agency fees.
Cancellation requests must be received by wServe a minimum of thirty (30) days prior to the end of your Billing Cycle for dedicated server plans and a minimum of ten (10) days prior to the end of your Billing Cycle for all other plans. Cancellations submitted later than this time may result in automatic renewal of your hosting plan. Cancellations become effective on the day processed by wServe. wServe is unable to cancel your account effective for a future date. wServe will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact wServe as soon as possible.
wServe does not monitor, and will not automatically cancel, plans for problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to wServe's services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account. wServe reserves the right to cancel any account, at any time, without notice, for any reason wServe considers appropriate.
All design and development fees paid are non-refundable. The websites hosted by wServe, per maintenance and hosting agreement are supported to the extent of maintenance of those websites and presentation on the Internet. Information on such websites will be update without any charge as long as the maintenance and hosting fees are paid. All websites transferred to hosting providers other than wServe or managed by customers themselves are not subject to any warranties. The customer upon approval of such web site and upload of the same to their hosting server, other than wServe server, indemnify wServe from any liability there on. Any changes or upgrades required per sales agreement need to be notified within 24 hours of the delivery to the customer or their designated hosting server. Services are rendered to the satisfaction of the customer.
While wServe provides services to its customers in multiple countries, they are managed and controlled by the offices in USA. Any liability, claim or refunds should be addressed to the offices in United States or through our website www.wserve.com
Further any questions to be contacted info@wserve.com